Privacy Policy

Medyhealth Technologies Pvt Ltd ("Medyhealth", "we", "us", "our") operates Vintage Care Home, a family of senior living facilities, and this website (www.vintagecarehome.com). This policy explains what personal information we collect from visitors and enquiring families, why we collect it, and how we protect it.

By using this website or submitting an enquiry, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect information in two ways:

• Information you give us directly: when you submit an enquiry form, call us, WhatsApp us, or email us, we may collect your name, phone number, email address, and any details you share about the person you're enquiring for (such as their medical or care needs).
• Information collected automatically: like most websites, we use standard analytics tools that may record your IP address, browser type, device type, pages visited, and how you arrived at the site, through cookies and similar technologies.

2. How We Use Your Information

• To respond to your enquiry and discuss care options for your family
• To contact you by phone, SMS, WhatsApp, or email about your enquiry
• To improve this website and understand how visitors use it
• To meet legal, regulatory, or administrative requirements

We do not use the personal or medical details you share with us for any purpose beyond understanding and responding to your care enquiry.

3. Cookies

This site uses cookies to remember basic preferences and to understand site traffic through analytics tools. You can disable cookies in your browser settings at any time; the site will still function, though some features may behave differently.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We only share it:

• Within the Medyhealth / Zorgers / Vintage Care Home group, to coordinate your enquiry and care
• With service providers who help us operate this website or communicate with you (such as hosting or telephony providers), bound to keep it confidential
• If required by law, court order, or government authority

5. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, or loss. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain enquiry information for as long as needed to respond to you and, where you become a resident family, for the duration of the care relationship and as required by applicable record-keeping laws. You may request deletion of your information at any time, subject to section 7 below.

7. Your Rights

Under applicable Indian data protection law, you may:

• Ask what personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information, where we're not required to keep it for a legal or care-related reason
• Withdraw consent to be contacted at any time

To exercise any of these, write to us using the details in section 10 below.

8. Third-Party Links

This website may link to third-party sites (such as our Google Business Profile or social media pages). We are not responsible for the privacy practices of those sites, and encourage you to review their policies separately.

9. Children's Privacy

This website is intended for adults enquiring on behalf of elderly family members. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date above will always reflect the latest version.

11. Contact Us

If you have questions about this policy or your personal information, reach us at:

• Medyhealth Technologies Pvt Ltd
• Plot No F388, Charu Tower, Phase 8 B Industrial Area, Mohali, Punjab 160071
• Email: enquiry@zorgers.com
• Phone: +91 73470 03707

See also our Terms & Conditions.